Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Fromm Consulting website and services provided by Fromm Consulting, LLC (“we,” “our,” or “us”). By accessing our website or purchasing or using our services, you agree to these Terms.

1. Use of Our Website

You agree to use our website for lawful purposes only. You may not:

  • Post or share unlawful, harmful, or inappropriate content

  • Attempt to gain unauthorized access to our website, systems, or data

  • Copy or misuse content without permission

2. Services & Scope

Fromm Consulting provides strategic coaching and consulting services. We offer guidance, education, feedback, and strategic recommendations based on experience and best practices.

We do not guarantee specific financial results, revenue increases, business outcomes, or personal results. Outcomes depend on many factors outside our control, including your decisions, implementation, effort, timing, market conditions, and other variables.

By working with us, you acknowledge that you are responsible for implementing strategies and making final business decisions.

3. No Guarantees

We are committed to delivering high-quality strategy, insights, and support. However:

  • We do not guarantee income, sales, growth, or specific performance results

  • We do not offer refunds for completed sessions or delivered services

  • Coaching and consulting are collaborative processes, and results vary by individual

This protects both parties by setting realistic expectations from the start.

4. Payments & Refund Policy

All payments are due as outlined on your invoice or booking page.

Unless otherwise stated in writing:

  • Payments are non-refundable

  • Late payments may result in paused or terminated services

  • Payment plans must be honored according to the agreed schedule

By purchasing services, you agree to these payment terms.

5. Intellectual Property

All materials, frameworks, worksheets, presentations, recordings, and proprietary methods shared during our engagement remain the intellectual property of Fromm Consulting, LLC.

You may use materials for your own business, but you may not copy, resell, distribute, or teach them as your own without written permission.

6. Not Legal, Financial, or Medical Advice

All services are provided for educational and strategic purposes only. We do not provide legal, financial, accounting, tax, or medical advice.

You are responsible for seeking appropriate licensed professionals when needed.

7. Limitation of Liability

To the fullest extent permitted by law, Fromm Consulting, LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Our total liability, if any, is limited to the amount paid for the services in question.

8. Governing Law

These Terms are governed by the laws of the State of New Hampshire. Any disputes will be resolved in New Hampshire, United States.

9. Changes

We may update these Terms from time to time. Continued use of our website or services indicates acceptance of the updated Terms.